Girl Scouts of Greater Atlanta

  • Volunteer Support Specialist

    Job Locations US-GA
    Volunteer Experience
    Full-time Regular (FTR)
    # of Openings
    Bachelor's Degree
    Remote Positon
  • Job Summary

    The Volunteer Support Specialist works to support the volunteer and Service Unit structure using effective delivery of the Girl Scout Leadership Experience.  He/She will work cross-functionally with other departments and with volunteers to ensure that Girl Scouts of Greater Atlanta retention, financial, and business goals are met.

    Duties & Responsibilities

    • Accountable for creating, with the service unit team and the territory team, an annual action plan which will result in meeting or exceeding goals for:
      • Girl retention
      • Adult/Troop Leader member retention
      • Volunteer satisfaction
      • Other goals as may be determined annually
    • Develops and implements the annual membership spring renewal and on-time renewal strategy
    • Works with Service Unit and territory teams to determine or develop innovative strategies to ensure the effective support of troop leaders and girls
    • Identifies the need for and provides problem solving and conflict resolution when appropriate and in a timely manner
    • Recruit, select, appoint and supervise, in conjunction with the service unit director, service unit team members
    • Encourages quality adult recognitions, both formally and informally
    • Assists with council wide volunteer events (Volunteer Leadership Conference, Volunteer Appreciation Week, Service Unit Director Breakfast/meetings) and takes lead on assigned aspects of such events
    • Act as Service Unit Director when needed, implementing the service unit action plan, until a qualified volunteer is recruited and appointed
    • Keeps current on all council information and messaging that is offered to volunteers; act as a broker to distribute information between council staff and volunteers as needed
    • Acts as the council subject matter expert for all items related to and impacting adult volunteers
    • Provides oversight and accountability for complying with council policies and procedures, including finances and governance
    • Holds Service Unit Directors accountable for performing the duties of their job description and achieving SU goals; perform annual reviews for all Service Unit Directors assigned
    • Promotes and supports the direction of council and national initiatives, working to create buy-in and adoption among volunteers
    • Demonstrates and promotes a climate of courtesy and professionalism at all times
    • Must be able to relate to other people beyond giving and receiving instructions
    • Maintains strict confidentiality when handling sensitive information
    • Other duties as assigned
    • Demonstrates through action the qualities of the Girl Scout Law
    • Willingness or ability to work a flexible schedule, including frequent nights and weekends
    • Willingness to drive 60 miles or more, round trip, from home on a regular basis


    Skills & Experience

    • Bachelor’s degree or equivalent experience required
    • Experience in managing multiple people and cultures, including communicating, delegating, and supporting
    • Ability to work well with people, network with staff and volunteers
    • Volunteer Experience in Girl Scouting, preferred
    • Ability to adapt to changing situations
    • Subscribe to the principals of the Girl Scout Movement
    • Strong oral and written communication skills. Bilingual skills an asset
    • Strong human relations skills; ability to motivate people in small and large group settings
    • Strong ability to self-manage by working independently and demonstrating a strong work ethic
    • Ability to use technology and learn new technology applications
    • Ability to give and receive constructive feedback in a professional manner
    • Flexibility and openness to changing work priorities and conditions; simultaneously managing multiple tasks/projects
    • Stays positive in the face of adversity
    • Promotes an internal culture of teamwork and accountability to one another
    • Must be able to complete & clear a MVR, Criminal, and Sex Offender background check



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed