Girl Scouts of Greater Atlanta

  • Director of Program Support

    Job Locations US-GA-Mableton
    Full-time Regular (FTR)
    # of Openings
    Bachelor's Degree
  • Job Summary

    Reporting to the Chief Operating Officer, the Director of Program will provide overall leadership and direction for the design, development, and delivery of council-wide girl programming. The Director of Program is responsible for developing and directing the delivery of Girl Scout programming in the areas of life skills, entrepreneurship/financial literacy and science, technology, engineering, arts and math (STEAM). The position coordinates with key staff in the areas of program evaluation and volunteer experience to track the outcomes and impact of programs and girl and volunteer satisfaction with programs. The position supervises a staff team of three direct reports responsible for the creation of program resources that will be delivered primarily by the organization’s troop leaders and volunteers.

    Duties & Responsibilities

    • Provides strategic leadership on program development and implementation to ensure that programs in the areas of life skills, entrepreneurship/financial literacy and STEAM are relevant and consistent with the mission of Girl Scouting and deliver strong impact on Girl Scouts’ five national outcomes.
    • Supervise volunteers and staff to support signature Girl Scout events such as Gold Award Ceremony, Cookie Rally, STEM Expo, etc.
    • Closely partner with fund development to identify programs targeted for outside funding and oversee implementation and reporting for grant-funded programs.
    • Build capacity to leverage community partners for program delivery.
    • Creatively look for ways to improve our program offerings by partnering cross-functionally and with community organizations and business leaders who will provide expertise in our areas of program.
    • Works closely with Marketing team to develop and implement a council-wide marketing plan to promote program opportunities internally and externally.
    • Develop and administer, in conjunction with senior leadership, an annual operating budget for programs. Work with senior leadership to determine personnel factors that will affect the operating budget.
    • Monitor department financial reports to ensure they are in line with organizational goals, departmental work plans and budgets.
    • Oversee the hiring, training, and supervision of program staff including staff performance reviews and planning performance goals.
    • Assist team in managing conflict with staff, volunteers, girls, parents, and external customers.
    • Work to support key priorities of Girl Scouts of Greater Atlanta.
    • Successfully execute other duties as assigned.

    Skills & Experience


    • Proven organizational and time management skills with the ability to organize and prioritize work assignments and responsibilities and manage many multiple projects consecutively
    • Demonstrated success working on multiple projects in a deadline driven environment
    • Excellent verbal and written communication skills
    • Ability to analyze complex information and draw conclusions
    • Good verbal and written communication skills
    • Problem solving abilities
    • Proven organizational skills required
    • Microsoft Office proficiencies (including PowerPoint, One Note, Excel)
    • Good interpersonal skills
    • Ability to work well with all levels of internal management and staff as well as volunteers
    • Ability to follow oral and written instructions
    • Demonstrated ability to handle multiple tasks and prioritize each
    • Ability to meet designated deadlines



    • Project management
    • Educational background/youth service experience
    • Knowledge of Girl Scout organization
    • Program development and/or delivery experience in one or more Girl Scout program areas (life skills, entrepreneurship/financial literacy or STEM/STEAM)



    • Bachelor’s Degree required; Masters preferred 
    • Seven to ten years of management experience
    • Must be Microsoft proficient
    • Knowledge of organizational principles and practices of basic office management
    • Willingness or ability to work flexible hours, including some nights and weekends

    **Must be able to complete & clear a MVR, Criminal, and Sex Offender background check**


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