Girl Scouts of Greater Atlanta

  • Customer Service Rep ( Part-time)

    Job Locations US-GA-Sandy Springs
    Category
    Customer Service/Support
    Type
    Part-time Regular (PTR)
    Status
    Non-Exempt
    Salary Range
    10.00/hr
    # of Openings
    1
    Education
    High School Diploma/GED
    Travel
    10%
  • Job Summary

    The Part-time Customer Service Representative will provide an excellent customer service experience for volunteers and staff.  He/She will ensure the Council shop is visually appealing, inventory is adequately stocked, and service is provided quickly and efficiently.  He/She will also support the Retail Manager to ensure the efficient operation of all Council Badge & Sash Stores.

    Duties & Responsibilities

     

    • Greet all store guests in a friendly courteous manner and extend to them the best service possible
    • Work to support the key priorities of Girl Scouts of Greater Atlanta
    • Determine customer needs and suggest resources necessary for their Program level
    • Must drive sales and contribute to the overall council sales goal
    • Have a good working knowledge of the Girl Scout product line and all products sold in the stores
    • Know where all branch Badge & Sash stores are located and hours of operation
    • Operate (open and close) the branch store during designated operating hours
    • Reconcile the daily, weekly and monthly sales transactions/reports
    • Process/handle special orders accurately and timely
    • Maintain all planograms and layouts per GSUSA/GSGATL guidelines and keep sales floor neat and orderly
    • Maintain adequate stock levels on sales floor
    • Assist with annual physical inventories in all stores as assigned
    • Must perform all other duties as assigned

    Skills & Experience

     

    • High School graduate with at least two years retail experience
    • Must have basic accounting and cash handling skills
    • Valid drivers’ license and ability to drive Council vehicles
    • Demonstrated ability to organize, prioritize and work independently
    • Must be a self-starter and can work without direct supervision
    • Interpersonal skills (ability to communicate well with all people) and proven decision making skills
    • Strong oral and written communication skills
    • Strong knowledge of Girl Scouting preferred
    • Ability to operate all store operating systems including but not limited to the store Point of Sale (POS) system, credit card system and telephone system
    • Ability to operate Microsoft Word, Outlook, Excel, Point of Sale systems and all software related to store operations
    • Must complete & clear a MVR, and Criminal backgound check

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